Contact information

Privacy policy

With this data protection declaration we would like to inform you about the type, scope and purpose of the processing of personal data (hereinafter also referred to as "data"). Personal data is all data that has a personal reference to you, e.g. name, address, e-mail address or your user behaviour. The data protection declaration applies to all data processing procedures carried out by us, both within the scope of our core activities and for the online media provided by us.

Who is responsible for data processing at our company

Responsible for data processing is:

We lay screed
Göktürk Demir
Augsburger Str. 20
91781 Weissenburg
Germany
+49 9141 877 12 61
info@wirverlegenestrich.de
https://www.wirverlegenestrich.de/impressum

Processing of your data in the context of the craft services provided by us

If you are our customer or business partner or if you are interested in the services of our craft enterprise, the type, scope and purpose of the processing of your data depends on the contractual or pre-contractual relationship existing between us. In this sense, the data we process includes all the data that we request from you or that you provide to us in order to answer your inquiry, provide you with an offer or process your order. Unless otherwise stated in this privacy policy, the processing of your data and its disclosure to third parties is limited to the data that is necessary and appropriate to respond to your inquiries and/or to fulfill the contract between you and us, to protect our rights and to comply with legal obligations. We will inform you of the data required for this before or during the data collection process. Insofar as we use third-party providers to provide our services, the data protection notices of the respective third-party providers apply.

Data concerned:

  • Inventory data (e.g. names, addresses)
  • Payment data (e.g. bank details, invoices)
  • Contact details (e.g. e-mail address, telephone number, postal address)
  • Contract data (e.g. subject matter of the contract, duration of the contract)

Affected persons: Interested parties, business and contractual partners

Purpose of processing: Processingof contractual services, communication as well as answering contact requests, office and organizational procedures.

Legal basis: Contract fulfilment and pre-contractual enquiries, Art. 6 para. 1 lit. b GDPR, legal obligation, Art. 6 para. 1 lit. c GDPR, legitimate interest, Art. 6 para. 1 lit. f GDPR

Your rights according to the GDPR

According to the GDPR, you are entitled to the rights listed below, which you can assert at any time with the controller named in section 1 of this privacy policy:

  • Right to information: You have the right to request information from us as to whether and which of your data we process.
  • Right of rectification: You have the right to request the rectification of inaccurate or incomplete data.
  • Right to erasure: You have the right to request the erasure of your data.
  • Right to restriction: In certain cases, you have the right to demand that we only process your data in a restricted manner.
  • Right to data portability: You have the right to request that we transfer your data to you or another responsible party in a structured, common and machine-readable format.
  • Right to complain: You have the right to complain to a supervisory authority. The supervisory authority of your usual place of residence, your place of work or our company headquarters is responsible.

Right of withdrawal

You have the right to revoke your consent to data processing at any time.

Right of objection

You have the right to object at any time to the processing of your data, which we base on our legitimate interest pursuant to Art. 6 para. 1 lit. f GDPR, to lodge an objection. If you make use of your right to object, we ask you to explain the reasons. We will then no longer process your personal data unless we can prove to you that compelling reasons worthy of protection for the data processing outweigh your interests and rights.

Notwithstanding the above, you have the right to object at any time to the processing of your personal data for the purposes of advertising and data analysis.

Please address your objection to the contact address of the responsible person given above.

When do we delete your data?

We delete your data when we no longer need it or when you instruct us to do so. This means that – unless otherwise stated in the individual data protection notices of this data protection declaration – we will delete your data,

  • if the purpose of the data processing has ceased to exist and thus the respective legal basis mentioned in the individual data protection notices no longer exists, e.g.
    • after termination of the contractual or membership relations existing between us (Art. 6 para. 1 lit. a GDPR) or
    • after the lapse of our legitimate interest in the further processing or storage of your data (Art. 6 para. 1 lit. f GDPR),
  • if you make use of your right of revocation and there is no other legal basis for the processing within the meaning of Art. 6 para. 1 lit. b-f GDPR intervenes,
  • if you make use of your right to object and there are no compelling reasons worthy of protection against the deletion.

However, if we have to retain (certain parts of) your data for other purposes, for example because tax retention periods (generally 6 years for business correspondence or 10 years for accounting records) or the assertion, exercise or defence of legal claims arising from contractual relationships (up to four years) make this necessary, or if the data is needed to protect the rights of another natural or legal person, we will delete (that part of) your data only after these periods have expired. Until the expiry of these periods, however, we limit the processing of this data to these purposes (fulfilment of retention obligations).

Cookies

Our website uses cookies. Cookies are small text files consisting of a series of numbers and letters that are stored on the terminal device you are using. Cookies are primarily used to exchange information between the terminal device you are using and our website. These include language settings on a website, login status, or where a video was watched.

Two types of cookies are used when you visit our websites:

  • Temporary cookies (session cookies): These store a so-called session ID, with which various requests from your browser can be assigned to the joint session. Session cookies are deleted when you log out or close your browser.
  • Persistent cookies: Permanent cookies remain stored even after the browser is closed. This allows our website to recognize your computer when you return to our website. For example, information on language settings or log-in information is stored in these cookies. In addition, these cookies can be used to document and store your surfing behaviour. This data can be used for statistical, marketing and personalization purposes.

In addition to the above classification, cookies can also be distinguished in terms of their purpose:

  • Necessary cookies: These are cookies that are absolutely necessary for the operation of our website, to save logins or shopping baskets for the duration of your session or cookies that are set for security reasons.
  • Statistical, marketing and personalisation cookies: These are cookies that are used for analysis purposes or range measurement. In particular, information on search terms entered or the frequency of page views may be stored via such "tracking" cookies. In addition, the surfing behaviour of an individual user (e.g. viewing certain content, using functions, etc.) can also be stored in a user profile. Such profiles are used to display content to users that matches their potential interests. Insofar as we use services via which cookies are stored on your end device for statistical, marketing and personalisation purposes, we will inform you about this separately in the following sections of our data protection declaration or in the context of obtaining your consent.

Data concerned:

  • Usage data (e.g. access times, web pages clicked on)
  • Communication data (e.g. information about the device used, IP address).

Data subjects: Users of our online services

Purpose of the processing: , to display our Internet pages, to guarantee the operation of our Internet pages, to improve our Internet offer, communication and marketing.

Legal basis:
Legitimate interest, Art. 6 para. 1 lit. f GDPR

If we do not obtain your consent to the setting of cookies, we base the processing of your data on our legitimate interest in improving the quality and user-friendliness of our website, in particular its content and functions. You have the option of using your browser's security settings to object to the use of cookies set by us within the scope of our legitimate interests. There, you have the option of specifying whether you do not accept cookies from the outset or only accept them on request, or whether you specify that cookies are deleted each time you close your browser. If cookies are deactivated for our website, it may no longer be possible to use all the functions of the website to their full extent.

Consent, Art. 6 para. 1 lit. a GDPR
If we ask you before your visit to our website to be allowed to set certain cookies on your terminal device and you consent to this, the legal basis is to be seen in the consent you have given. We will inform you about which cookies we set in detail as part of the consent process. If you do not give this consent, only the so-called technically necessary cookies are set, which are required for the proper operation of our Internet pages and their display in your browser. If you have consented to the use of cookies, you have the right to revoke your consent at any time.

Web hosting

In order to maintain our Internet pages, we make use of a provider on whose server our Internet pages are stored and made available for retrieval on the Internet (hosting). In doing so, the provider can process all the data transmitted via the browser you are using, which is generated when you use our Internet pages. This includes in particular your IP address, which the provider needs in order to be able to deliver our online offer to the browser you are using, as well as all entries you make via our website. In addition, the provider used by us can

  • the date and time of access to our website
  • Time zone difference from Greenwich Mean Time (GMT)
  • Access status (HTTP status)
  • the volume of data transferred
  • the Internet service provider of the accessing system
  • the type of browser you are using and its version
  • the operating system you are using
  • the Internet page from which you may have accessed our Internet page
  • the pages or sub-pages that you visit on our website.

Raise. The aforementioned data is stored as log files on the servers of our provider. This is necessary to ensure the stability and security of the operation of our website.

Data concerned:

  • Content data (e.g. posts, photos, videos)
  • Usage data (e.g. access times, web pages clicked on)
  • Communication data (e.g. information about the device used, IP address)

Data subjects: Users of our Internet presence

Processing purpose: Playing out our Internet pages, guaranteeing the operation of our Internet pages.

Legal basis: Legitimate interest, Art. 6 para. 1 lit. f GDPR

Web host(s) contracted by us:

Kinsta Inc.

Website: https://kinsta.com
Location: 8605 Santa Monica Blvd #92581 West Hollywood, CA 90069 United States of America
Privacy Policy: https://kinsta.com/de/legal/datenschutzpolitik/

Content Delivery Network

We use a content delivery network (CDN) to deliver our web pages. A CDN is a network of regionally distributed servers connected via the Internet. Scaling storage and delivery capacities are made available via the CDN. This optimizes the loading times of our Internet pages and ensures optimal data throughput even during large load peaks. User requests on our Internet pages are routed via servers of the CDN. Statistics are compiled from these data streams. On the one hand, this serves to detect potential threats to our Internet pages through malware at an early stage and, on the other hand, to continuously improve our offer and to make our Internet pages more user-friendly for you as a user.

We would like to point out that, depending on the country of domicile of the service provider mentioned below, the data collected via the service may be transmitted and processed outside the area of the European Union. In this case, there is a risk that the level of data protection prescribed by the GDPR will not be complied with and that the enforcement of your rights will not be possible or will be difficult.

Data concerned:

  • Content data (e.g. posts, photos, videos)
  • Usage data (e.g. access times, web pages clicked on)
  • Communication data (e.g. information about the device used, IP address)

Purpose of processing: Technical optimisation of the Internet presence, analysis of errors and user behaviour.

Legal basis: Legitimate interest, Art. 6 para. 1 lit. f GDPR

CDN service providers used:

Contact

If you contact us via e-mail, social media, telephone, fax, post, our contact form or otherwise and in doing so provide us with personal data such as your name, telephone number or e-mail address or give us further details about yourself or your request, we will process this data in order to respond to your enquiry within the framework of the pre-contractual or contractual relationship existing between us.

Data concerned:

  • Inventory data (e.g. names, addresses)
  • Contact details (e.g. e-mail address, telephone number, postal address)
  • Content data (texts, photos, videos)
  • Contract data (e.g. subject matter of the contract, duration of the contract)

Affected persons: Interested parties, customers, business and contractual partners

Purpose of processing: Communication as well as answering contact requests, office and organization procedures.

Legal basis: Contract fulfilment and pre-contractual enquiries, Art. 6 para. 1 lit. b GDPR, legitimate interest, Art. 6 para. 1 lit. f GDPR

Details of the third party provider we use:

Registration, login and user account

You have the possibility to register on our online medium in order to create a user account there. For this purpose, the specification of personal data is necessary, which results from the input mask. The data requested there includes, in particular, your name, your e-mail address, if applicable. a user name and the password. This data is stored and processed by us in order to set up a user account for you and to enable (repeated) registration. The data can be changed or deleted by you at any time. The data will not be passed on to third parties unless this serves the technical and organisational processing of the existing contract of use between us. To protect you and us from abusive registrations, we store the IP address assigned to you at the time of registration, as well as the date and time of registration.

Data concerned:

  • Inventory data (e.g. names, addresses)
  • Contact details (e.g. e-mail address, telephone number, postal address)
  • Contract data (e.g. subject matter of the contract, duration of the contract)
  • Payment data (e.g. bank details, invoices)
  • Content data (e.g. posts, photos, videos)
  • Usage data (e.g. access times, web pages clicked on)
  • Communication data (e.g. information about the device used, IP address)

Purpose of processing: Processingof contractual services, communication as well as answering contact requests, security measures.

Legal basis: Contract fulfilment and pre-contractual enquiries, Art. 6 para. 1 lit. b GDPR, legal obligation, Art. 6 para. 1 lit. c GDPR, legitimate interest, Art. 6 para. 1 lit. f GDPR

Deletion: See the item: "When do we delete your data?". In addition, we would like to draw your attention to the fact that we will delete the data collected during registration and the content data stored in the account as soon as you delete your account, subject to any statutory retention obligations to the contrary. We therefore ask you, if you want or need to access the content data stored in your account even after the deletion of your account, to save it in another way before deleting the account.

Your comments or ratings

You have the possibility to comment on our contributions, to express your opinion or to post content on the designated areas of our website. Since we can be held liable for infringing content of your comment (insult, defamatory criticism, incitement of the people, forbidden depiction of violence, etc.), we store your IP address for a period of 7 days in order to be able to determine your identity.

Legal basis: Art. 6 para. 1 lit. f GDPR

Data concerned:

  • Inventory data (e.g. names, addresses)
  • Content data (e.g. posts, photos, videos)
  • Usage data (e.g. access times, web pages clicked on)
  • Communication data (e.g. information about the device used, IP address)

Purpose of processing: performance of contractual obligations, communication and processing of requests, obtaining feedback, security measures.

Processing of your data when placing an order in our online shop

If you place orders via our online shop, we process the information you provide during the ordering process in order to process your order. This includes in particular your name as well as your address and electronic contact data, information on the handling of the payment process as well as the details of your specific order. We will inform you in detail which data we require during the ordering process.

If it is necessary for the fulfilment of the contract concluded between us, for the protection of your vital interests or due to legal regulations, we will transfer your data to third parties, such as e.g. the data controller, in compliance with your rights. to the logistics company commissioned with the delivery, to payment service providers for the purpose of payment processing and to our tax advisor. Insofar as we use third-party providers to provide our services, the data protection notices of the respective third-party providers apply.

Advertising: We may also use the information you provide to contact you by mail or e-mail about similar products and/or services of interest to you after you have placed an order.

Information about the shop system we use

We use the following shop system of a third party provider, through which we process orders and incoming payments and administer our inventory. If you place an order in our online shop, we will pass on your name as well as your address and electronic contact data, information for processing the payment transaction as well as the specific order to the provider of the shop system in order to process the order and payment transactions.

Data concerned:

  • Inventory data (e.g. names, addresses)
  • Payment data (e.g. bank details, invoices)
  • Contact details (e.g. e-mail address, telephone number, postal address)
  • Contract data (e.g. subject matter of the contract, duration of the contract)
  • Usage data (e.g. access times, web pages clicked on)
  • Communication data (e.g. information about the device used, IP address)

Affected persons: Customers, interested parties, business and contractual partners

Purpose of processing: Processingof orders, communication and, if applicable. Marketing as well as responding to inquiries, data security, office and organizational procedures.

Legal basis: Contract fulfilment and pre-contractual enquiries, Art. 6 para. 1 lit. b GDPR, legal obligation, Art. 6 para. 1 lit. c GDPR, legitimate interest, Art. 6 para. 1 lit. f GDPR

WOO COMMERCE

Service Provider: Automattic Inc, 60 29th Street #343, San Francisco, CA 94110, USA
Website: https://woocommerce.com/#
Privacy Policy: https://automattic.com/privacy/

Online advertising

We use services to display Internet advertising. Through the services we use, certain user data is collected by a cookie or pixel. This includes, in particular, the information from which website you have accessed our website (so-called referrer), which pages of our website you have accessed, how long you have visited our pages and which interactions you have carried out there. In addition, data is collected on the browser and computer system you are using and the type of device. In addition, such a service can also be used to provide demographic information, such as age or gender are recorded as pseudonymous values. If you have consented to the collection of your location data, this may also be processed, depending on the provider. In order to collect and store this data, the respective service sets a cookie or a so-called counting pixel on the end device used by you, with which the IP address assigned to you is also collected. However, this is shortened using a so-called IP masking procedure, so that the IP address can no longer be assigned to your visit to our website. In principle, no clear data such as names or e-mail addresses are stored when using the respective service. This is only the case if you are a member of a social network that offers one of the services mentioned below and merges your profile with the aforementioned data material.

The data is evaluated by the service we use to produce a report with statistical information about the number of visitors generated by the advertising and the success of the advertising campaign. The reports will show, among other things, the total number of users who were referred to our website through our ads. In addition, the reports contain information on the end devices and browsers of the users, at which locations the users were located, at which times the advertisement was clicked. However, the reports do not contain any information that would personally identify you as a user of our site.

We would like to point out that, depending on the location of the service provider, the data collected via the service may be transmitted and processed outside the area of the European Union. In this case, there is a risk that the level of data protection prescribed by the GDPR will not be complied with and that the enforcement of your rights will not be possible or will be difficult.

Data concerned:

  • Usage data (e.g. access times, web pages clicked on)
  • Communication data (e.g. information about the device used, IP address)

Data subjects: Users of our online services

Purpose of processing: Reach measurement, monitoring the success of campaigns, remarketing and interest- and behaviour-based marketing

Legal basis: If we have asked you for your consent before using the respective service, this is the legal basis, Art. 6 para. 1 lit. a GDPR. Furthermore, we use the respective service on the basis of our legitimate interest in directing streams of visitors to our website, to analyse these streams of visitors in order to be able to continuously improve the functions, offers and user experience, Art. 6 Para. 1 lit. f GDPR.

We use the following service providers for online advertising:

Google AdSense

Service Provider: Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA
Headquarters in Europe: Google Dublin, Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland
Website: https://www.google.com/intl/de_de/adsense/start/
Privacy Policy: http://www.google.de/intl/de/policies/privacy

Google Ads

Service Provider: Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA
Headquarters in Europe: Google Dublin, Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland
Website: https://ads.google.com/home/
Privacy Policy: http://www.google.de/intl/de/policies/privacy

Web analysis and statistics

In order to record and statistically evaluate the flow of visitors to our website, we use web analysis services. Such services collect, among other things, data about the website from which you have accessed our website (so-called referrers), which pages of our website you have accessed, how long you have visited our pages and which interactions you have carried out there. In addition, data is collected on the browser and computer system you are using and the type of device. In addition, such a service can also be used to provide demographic information, such as age or gender are recorded as pseudonymous values. If you have consented to the collection of your location data, this may also be processed, depending on the provider.

In order to collect and store this data, the web analysis service we use usually sets a cookie on the terminal device you use, which is also used to collect the IP address assigned to you. However, this is shortened using a so-called IP masking procedure, so that the IP address can no longer be assigned to your visit to our website. In addition, no clear data such as names or e-mail addresses are stored. Neither we nor the service we use know the identity of visitors to our website.

We would like to point out that, depending on the country of domicile of the service provider mentioned below, the data collected via the service may be transmitted and processed outside the area of the European Union. In this case, there is a risk that the level of data protection prescribed by the GDPR will not be complied with and that the enforcement of your rights will not be possible or will be difficult.

Data concerned:

  • Usage data (e.g. access times, web pages clicked on)
  • Communication data (e.g. information about the device used, IP address).

Data subjects: Users of our online services

Purpose of processing: Reach measurement, monitoring the success of campaigns, remarketing and interest- and behaviour-based marketing

Legal basis: If we have asked you for your consent before using the respective service, this is the legal basis, Art. 6 para. 1 lit. a GDPR. Furthermore, we use the respective service on the basis of our legitimate interest in analysing the flow of visitors to our website in order to be able to continuously improve the functions, offers and user experience, Art. 6 Para. 1 lit. f GDPR.

We use the following web analytics services:

Google Analytics

Service Provider: Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA
Registered office within the EU: Google Dublin, Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland
Website: https://marketingplatform.google.com/intl/de/about/analytics/
Privacy Policy: https://policies.google.com/privacy?hl=de
Opt-out option: If you do not want your data to be used by Google Analytics. you can set a so-called opt-out plugin, which will prevent data from being collected from you on our website in the future. You can get this plugin here: https://tools.google.com/dlpage/gaoptout?hl=de

Our online presence on social networks

We operate online presences within the social networks listed below. If you visit one of these sites, the respective provider will collect and process the data listed below. As a rule, this data is collected for advertising and market research purposes and usage profiles are created with it. Usage profiles may store data regardless of the device you are using. This is especially the case if you are a member of the respective platform and logged in to it. The usage profiles can be used by the providers to play interest-based advertising to you. You have a right of revocation against the creation of user profiles. To exercise this, you must contact the relevant provider.

If you have an account with one of the providers listed below and are logged in when you visit our website, the respective provider may collect data about your usage behavior on our website. To prevent such a linking of your data, you can log out of the provider's service before visiting our site.

For what purpose and to what extent data is collected by the provider, you can see the respective, in the following communicated, privacy statements of the providers.

We would like to point out that, depending on the country of domicile of the provider mentioned below, the data collected via its platform may be transmitted and processed outside the area of the European Union. In this case, there is a risk that the level of data protection prescribed by the GDPR will not be complied with and that the enforcement of your rights will not be possible or will be difficult.

Data concerned:

  • Inventory and contact data (e.g. name, address, telephone number, e-mail address)
  • Content data (e.g. posts, photos, videos)
  • Usage data (e.g. access times, web pages clicked on)
  • Communication data (e.g. information about the device used, IP address).

Purpose of processing: Communication and marketing, tracking and analysis of user behaviour.

Legal basis: Consent, Art. 6 para. 1 lit. a GDPR, legitimate interests Art. 6 para. 1 lit. f GDPR

Options for objection: For the respective options for objection (opt-out), we refer to the information of the providers linked below.

We maintain online presences on the following social networks:

Facebook

Service Provider: Facebook Inc, 1 Hacker Way, Menlo Park, CA 94025, USA
Registered office in the EU: Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland
Website: https://www.facebook.com/
Privacy Policy: https://www.facebook.com/about/privacy/
Privacy policy for Facebook pages: https://www.facebook.com/legal/terms/information_about_page_insights_data

Instagram

Service Provider: Instagram Inc, 1601 Willow Road, Menlo Park CA 94025, USA
Parent company: Facebook Inc, 1 Hacker Way, Menlo Park, CA 94025, USA
Registered office in the EU: Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland
Website: https://www.instagram.com/
Privacy Policy: http://instagram.com/about/legal/privacy

LinkedIn

Service Provider: LinkedIn Corporation, 1000 W Maude, Sunnyvale, CA 94085, USA.
Headquarters in Germany: LinkedIn, Hofstatt 4th Floor, Sendlinger Str. 12, 80331 Munich, Germany
Website: https://www.linkedin.com/?trk=nav_logo
Privacy Policy: https://www.linkedin.com/legal/privacy-policy?trk=uno-reg-guest-home-privacy-policy

Twitter

Service Provider: Twitter Inc, 1355 Market Street, Suite 900, San Francisco, CA 94103, USA
Website: https://twitter.com/?lang=de
Privacy Policy: https://twitter.com/de/privacy

WhatsApp

Service Provider: WhatsApp Inc. 1601 Willow Road Menlo Park, California 94025, USA
Registered office in the EU: Whatsapp Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland
Parent company: Facebook Inc, 1 Hacker Way, Menlo Park, CA 94025, USA
Website: https://www.whatsapp.com/
Privacy Policy: https://www.whatsapp.com/legal/?eea=1#privacy-policy

Messenger services

We communicate via messenger services. Messenger services are chat programs with which text messages, but also image or video files can be sent between users in real time via the Internet. In addition, messenger services can also be used to send emoticons, electronic greeting cards and contacts. In order for messages to be transmitted, the participants must be connected to each other by a computer program (called a client) via a network such as the Internet, either directly or via a server. As a rule, messages can also be sent when the other party is not online – the message is then temporarily stored by the service's server and later delivered to the recipient when he or she is available again. Finally, these services can also be used for screen broadcasting and online gaming.

If the service uses end-to-end encryption for the sent content (texts, attachments), only the selected communication partners, but not third parties or the service provider itself, can view the message. In this respect, we recommend that you regularly install updates for the service in order to ensure that the content is encrypted. However, the service provider has the possibility to access the metadata of the communication. This includes the time and (depending on the setting) location of the communication as well as the device you are using.

We would like to point out that, depending on the country of domicile of the provider mentioned below, the data collected via its platform may be transmitted and processed outside the area of the European Union. In this case, there is a risk that the level of data protection prescribed by the GDPR will not be complied with and that the enforcement of your rights will not be possible or will be difficult.

Data concerned:

  • Inventory and contact data (e.g. name, telephone number, e-mail address)
  • Content data (e.g. posts, photos, videos)
  • Usage data (e.g. access times, web pages clicked on)
  • Communication data (e.g. information about the device used, IP address).

Purpose of processing: Communication and marketing

Legal basis: If we have asked you for your consent before using the respective service, this is the legal basis, Art. 6 para. 1 lit. a GDPR. In this respect, we make it clear that we will not transfer your contact data to the service provider for the first time without your consent. If we communicate with you in the context of a contract initiation or in the context of an existing contractual relationship via one of the following mentioned services, the legal basis is the fulfilment or preparation of the contract, Art. 6 Para. 1 lit. b GDPR. In addition, we invoke our legitimate interests in fast and efficient communication and meeting the needs of our communication partners in the communication of the services mentioned below, Art. 6 para. 1 lit. f GDPR.

Possibilities of objection: You can revoke the consent given to us for the use of the following service at any time. You can also object to communication via the messanger service at any time.

We use the following messenger services:

Facebook Messenger

Service Provider: Facebook Inc, 1 Hacker Way, Menlo Park, CA 94025, USA
Registered office in the EU: Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland
Website: https://www.facebook.com
Privacy Policy: https://www.facebook.com/about/privacy

WhatsApp

Service Provider: WhatsApp Inc. 1601 Willow Road Menlo Park, California 94025, USA
Registered office in the EU: Whatsapp Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland
Parent company: Facebook Inc, 1 Hacker Way, Menlo Park, CA 94025, USA
Website: https://www.whatsapp.com/
Privacy Policy: https://www.whatsapp.com/legal/?eea=1#privacy-policy

Chat services

We communicate via online chats and/or chatbots (hereinafter referred to as chat services). Online chat is the exchange of text messages over the Internet in real time. Chat bots are computer programs that are usually used on websites to answer user questions automatically or to play out notifications to users.

If you use our chat services, we collect your access data. This includes in particular the IP address of the requesting device, the date and time of the request and your identification number. Furthermore, we store the content of the communication conducted via the chat services. Finally, we log your registration and consent form. We use this information to communicate with you through our chat services, to contact you personally, to respond to your inquiries, and to deliver any content you request.

The service provider(s) named below has/have the ability to access the metadata of the communication. This includes the time and (depending on the setting) location of the communication as well as the device you used and the information who communicated with whom. Access to the metadata by the service provider is usually done in order to optimize the service or for security reasons. In addition, the service provider may also access the data in order to use it for marketing purposes. You can find out more about this in the service provider's privacy policy, which we have linked to below.

We would like to point out that, depending on the country of domicile of the provider mentioned below, the data collected via its platform may be transmitted and processed outside the area of the European Union. In this case, there is a risk that the level of data protection prescribed by the GDPR will not be complied with and that the enforcement of your rights will not be possible or will be difficult.

Data concerned:

  • Inventory and contact data (e.g. name, telephone number, e-mail address)
  • Content data (e.g. twext entries)
  • Usage data (e.g. access times, interest in content)
  • Communication data (e.g. information about the device used, IP address).

Purpose of processing: Communication and marketing

Legal basis: If we have asked you for your consent before using the respective chat service, this is the legal basis, Art. 6 para. 1 lit. a GDPR. In this respect, we make it clear that we will not transfer your contact data to the service provider for the first time without your consent. If we communicate with you in the context of a contract initiation or in the context of an existing contractual relationship via one of the following mentioned services, the legal basis is the fulfilment or preparation of the contract, Art. 6 Para. 1 lit. b GDPR. In addition, we invoke our legitimate interests in fast and efficient communication and meeting the needs of our communication partners in the communication of the services mentioned below, Art. 6 para. 1 lit. f GDPR.

Possibilities of objection: You can revoke the consent given to us for the use of the following service at any time. You can also object to the processing of your data via the chat service used by us at any time.

We use the following chatbots and chat features:

LiveChat

Service Provider: LiveChat, Inc, 101 Arch Street, 8th Floor, Boston MA 02110, USA.
Registered office in the EU: LiveChat Software S.A., ul. Zwycięska 47, 53-033 Wroclaw, Poland
Website: https://www.livechat.com/de/
Privacy Policy: https://www.livechat.com/legal/privacy-policy/

Content services

We use certain services in order to be able to display certain content or graphics (videos, images, music, fonts, maps) via our website. The services we use process the IP address assigned to you at the time of your visit to our website, as this is the only way to display the respective content in the browser you are using. In addition, the providers of these services may place other cookies on your terminal device, which are used to collect information about your usage behavior, your interests, the device and browser you are using, as well as the time and duration of your session. The providers regularly use this data for analysis, statistical and marketing purposes. Moreover, this information can also be combined with information from other sources. This applies in particular if you yourself maintain an account with the service provider and are logged in there at the time of the session.

We would like to point out that, depending on the country of domicile of the service provider named below, the data named in more detail below may be transferred to and processed on servers outside the European Union. In this case, there is a risk that the level of data protection prescribed by the GDPR will not be complied with and that the enforcement of your rights will not be possible or will be difficult.

Data concerned:

  • Usage data (e.g. access times, web pages clicked on)
  • Communication data (e.g. information about the device used, IP address)

Data subjects: Users of our Internet presence

Purpose of processing: Playing out our Internet pages, offering content, guaranteeing the operation of our Internet pages.

Legal basis: Consent via cookie consent banner, Art. 6 para. 1 lit. a GDPR, legitimate interests, Art. 6 para. 1 lit. f GDPR

We use the following content services:

Google Maps

We use Google Maps on our website. Here Google collects and processes the IP address of the visitor. If you visit an internet page on which Google Maps is integrated, your IP address as well as your location data (the latter usually not without your consent) will be transmitted to Google, regardless of whether Google Maps is actually used or you are logged into your Google account. Your IP address will be assigned to your Google account if you are logged in there when you visit our website.

Service Provider: Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA
Registered office in the EU: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland
Website: https://www.google.de/maps
Privacy Policy: https://policies.google.com/privacy
Opt-out option: https://tools.google.com/dlpage/gaoptout?hl=de

Security measures

We also take technical and organisational security measures in accordance with the state of the art in order to comply with the provisions of data protection laws and to protect your data against accidental or intentional manipulation, partial or complete loss, destruction or against unauthorised access by third parties.

Actuality and change of this privacy policy

This privacy policy is currently valid and has the status April 2021. Due to changes in legal or official requirements, it may become necessary to adapt this data protection declaration.