Contact information

Privacy policy

With this privacy policy, we would like to inform you about the type, scope and purpose of the processing of personal data (hereinafter also referred to as "data"). Personal data is all data that has a personal reference to you, e.g. name, address, e-mail address or your user behavior. The privacy policy applies to all data processing operations carried out by us, both in the context of our core activities and for the online media we provide.

Who is responsible for data processing at our company

Responsible for data processing is:

We lay screed
Göktürk Demir
Augsburger Str. 20
91781 Weißenburg
Germany
+49 9141 877 12 61
info@wirverlegenestrich.de
https://www.wirverlegenestrich.de/impressum

Processing of your data in the context of the technical services provided by us

If you are our customer or business partner or are interested in the services of our craft business, the type, scope and purpose of the processing of your data depends on the contractual or pre-contractual relationship existing between us. In this sense, the data processed by us includes all data that we request from you or that you provide to us in order to answer your inquiry, prepare an offer for you or process your order. Unless otherwise stated in the further information in this privacy policy, the processing of your data and its disclosure to third parties is limited to the data that is necessary and expedient to answer your inquiries and/or to fulfill the contract concluded between you and us, to protect our rights and to fulfill legal obligations. We will inform you which data is required for this before or during data collection. Insofar as we use third-party providers to provide our services, the data protection notices of the respective third-party providers apply.

Data concerned:

  • Inventory data (e.g. names, addresses)
  • Payment data (e.g. bank details, invoices)
  • Contact data (e.g. e-mail address, telephone number, postal address)
  • Contract data (e.g. subject matter of the contract, duration of the contract)

Affected persons: Interested parties, business and contractual partners

Purpose of processing: Processing of contractual services, communication and answering contact requests, office and organizational procedures

Legal basis: Fulfillment of contract and pre-contractual inquiries, Art. 6 para. 1 lit. b GDPR, legal obligation, Art. 6 para. 1 lit. c GDPR, legitimate interest, Art. 6 para. 1 lit. f GDPR

Your rights under the GDPR

According to the GDPR, you are entitled to the rights listed below, which you can assert at any time with the controller named in section 1 of this data protection declaration:

  • Right to information: You have the right to request information from us as to whether and which of your data we process.
  • Right to rectification: You have the right to request the rectification of inaccurate data or the completion of incomplete data.
  • Right to erasure: You have the right to request the erasure of your data.
  • Right to restriction: In certain cases, you have the right to request that we only process your data to a limited extent.
  • Right to data portability: You have the right to request that we transfer your data to you or another controller in a structured, commonly used and machine-readable format.
  • Right to lodge a complaint: You have the right to lodge a complaint with a supervisory authority. The supervisory authority of your usual place of residence, your workplace or our company headquarters is responsible.

Right of withdrawal

You have the right to withdraw your consent to data processing at any time.

Right of objection

You have the right to object at any time to the processing of your data, which we base on our legitimate interest in accordance with Art. 6 para. 1 lit. f GDPR. If you make use of your right to object, we ask you to explain the reasons. We will then no longer process your personal data unless we can prove to you that there are compelling legitimate grounds for data processing that outweigh your interests and rights.

Irrespective of the above, you have the right to object to the processing of your personal data for advertising and data analysis purposes at any time.

Please address your objection to the contact address of the controller given above.

When do we delete your data?

We delete your data when we no longer need it or when you instruct us to do so. This means that - unless otherwise stated in the individual data protection notices in this privacy policy - we will delete your data,

  • if the purpose of the data processing has ceased to exist and thus the respective legal basis stated in the individual data protection notices no longer exists, e.g.
    • after termination of the contractual or membership relationship between us (Art. 6 para. 1 lit. a GDPR) or
    • after our legitimate interest in the further processing or storage of your data ceases to apply (Art. 6 para. 1 lit. f GDPR),
  • if you exercise your right of revocation and no other legal basis for processing within the meaning of Art. 6 para. 1 lit. b-f GDPR applies,
  • if you exercise your right to object and there are no compelling legitimate grounds for erasure.

However, if we still need to retain (certain parts of) your data for other purposes, for example because tax retention periods (usually 6 years for business correspondence or 10 years for accounting documents) or the assertion, exercise or defense of legal claims arising from contractual relationships (up to four years) make this necessary or the data is needed to protect the rights of another natural or legal person, we will only delete (the part of) your data after these periods have expired. Until the expiry of these periods, however, we restrict the processing of this data to these purposes (fulfillment of retention obligations).

Cookies

Our website uses cookies. Cookies are small text files consisting of a series of numbers and letters that are stored on the device you are using. Cookies are primarily used to exchange information between the device you are using and our website. This includes, for example, the language settings on a website, the login status or the location where a video was watched.

Two types of cookies are used when you visit our website:

  • Temporary cookies (session cookies): These store a so-called session ID, with which various requests from your browser can be assigned to the joint session. The session cookies are deleted when you log out or close your browser.
  • Permanent cookies: Permanent cookies remain stored even after the browser is closed. This allows our website to recognize your computer when you return to our website. Information on language settings or log-in information, for example, is stored in these cookies. These cookies can also be used to document and store your surfing behavior. This data can be used for statistical, marketing and personalization purposes.

In addition to the above classification, cookies can also be differentiated according to their purpose:

  • Necessary cookies: These are cookies that are absolutely necessary for the operation of our website in order to save logins or shopping baskets for the duration of your session or cookies that are set for security reasons.
  • Statistics, marketing and personalization cookies: These are cookies that are used for analysis purposes or to measure reach. Such "tracking" cookies can be used in particular to store information on search terms entered or the frequency of page views. In addition, the surfing behavior of an individual user (e.g. viewing certain content, use of functions, etc.) can also be stored in a user profile. Such profiles are used to show users content that corresponds to their potential interests. If we use services that store cookies on your device for statistical, marketing and personalization purposes, we will inform you about this separately in the following sections of our privacy policy or when obtaining your consent.

Data concerned:

  • Usage data (e.g. access times, websites clicked on)
  • Communication data (e.g. information about the device used, IP address).

Affected persons: Users of our online services

Purpose of processing: Displaying our website, ensuring the operation of our website, improving our website, communication and marketing

Legal basis:
Legitimate interest, Art. 6 para. 1 lit. f GDPR

If we do not obtain your consent to the setting of cookies, we base the processing of your data on our legitimate interest in improving the quality and user-friendliness of our website, in particular the content and functions. You can use the security settings of your browser to object to the use of cookies set by us within the scope of our legitimate interest. There you can specify whether you do not accept cookies from the outset or only accept them on request, or whether you want cookies to be deleted every time you close your browser. If cookies are deactivated for our website, it may no longer be possible to use all the functions of the website to their full extent.

Consent, Art. 6 para. 1 lit. a GDPR
If we ask you to allow us to place certain cookies on your end device before you visit our website and you consent to this, the legal basis is to be seen in the consent you have given. As part of your consent, we will inform you which cookies we set in detail. If you do not give this consent, only the so-called technically necessary cookies that are required for the proper operation of our website and its display in your browser will be set. If you have consented to the setting of cookies, you have the option to withdraw your consent at any time.

Webhosting

To maintain our website, we use a provider on whose server our website is stored and made available for retrieval on the Internet (hosting). The provider may process all data transmitted via the browser you use that is generated when you use our website. This includes, in particular, your IP address, which the provider requires in order to be able to deliver our online offer to the browser you are using, as well as all entries you make via our website. In addition, the provider we use can

  • the date and time of access to our website
  • Time zone difference to Greenwich Mean Time (GMT)
  • Access status (HTTP status)
  • the amount of data transferred
  • the Internet service provider of the accessing system
  • the type of browser you are using and its version
  • the operating system you are using
  • the website from which you may have reached our website
  • the pages or sub-pages that you visit on our website.

collect. The aforementioned data is stored as log files on the servers of our provider. This is necessary to ensure the stability and security of the operation of our website.

Data concerned:

  • Content data (e.g. posts, photos, videos)
  • Usage data (e.g. access times, websites clicked on)
  • Communication data (e.g. information about the device used, IP address)

Data subjects: Users of our website

Purpose of processing: Displaying our website, ensuring the operation of our website

Legal basis: Legitimate interest, Art. 6 para. 1 lit. f GDPR

Web host(s) commissioned by us:

Kinsta Inc.

Website: https://kinsta.com
Location: 8605 Santa Monica Blvd #92581 West Hollywood, CA 90069 United States of America
Privacy Policy: https://kinsta.com/de/legal/datenschutzpolitik/

Content Delivery Network

We use a content delivery network (CDN) to deliver our web pages. A CDN is a network of regionally distributed servers connected via the Internet. Scaling storage and delivery capacities are made available via the CDN. This optimizes the loading times of our Internet pages and ensures optimum data throughput even at high load peaks. User requests on our websites are routed via CDN servers. Statistics are compiled from these data streams. On the one hand, this serves to detect potential threats to our website from malware at an early stage and, on the other hand, to continuously improve our offering and make our website more user-friendly for you as a user.

We would like to point out that, depending on the country of domicile of the service provider named below, the data collected via the service may be transferred and processed outside the European Union. In this case, there is a risk that the level of data protection prescribed by the GDPR will not be complied with and that the enforcement of your rights will be difficult or impossible.

Data concerned:

  • Content data (e.g. posts, photos, videos)
  • Usage data (e.g. access times, websites clicked on)
  • Communication data (e.g. information about the device used, IP address)

Processing purpose: Technical optimization of the website, analysis of errors and user behavior

Legal basis: Legitimate interest, Art. 6 para. 1 lit. f GDPR

CDN service providers used:

Contact us

If you contact us via e-mail, social media, telephone, fax, post, our contact form or in any other way and provide us with personal data such as your name, telephone number or e-mail address or provide further information about yourself or your request, we will process this data to answer your inquiry within the framework of the pre-contractual or contractual relationship existing between us.

Data concerned:

  • Inventory data (e.g. names, addresses)
  • Contact data (e.g. e-mail address, telephone number, postal address)
  • Content data (texts, photos, videos)
  • Contract data (e.g. subject matter of the contract, duration of the contract)

Affected persons: Interested parties, customers, business and contractual partners

Purpose of processing: Communication and answering contact requests, office and organizational procedures

Legal basis: Fulfillment of contract and pre-contractual inquiries, Art. 6 para. 1 lit. b GDPR, legitimate interest, Art. 6 para. 1 lit. f GDPR

Details of the third-party provider we use:

Registration, login and user account

You have the option of registering on our online medium in order to create a user account. This requires you to enter personal data from the input screen. The data requested there includes, in particular, your name, your e-mail address, a user name (if applicable) and a password. This data is stored and processed by us in order to set up a user account for you and to enable (repeated) registration. The data can be changed or deleted by you at any time. The data will not be passed on to third parties unless this serves the technical and organizational processing of the existing user contract between us. In order to protect you and us from abusive registrations, we store the IP address assigned to you at the time of registration, as well as the date and time of registration.

Data concerned:

  • Inventory data (e.g. names, addresses)
  • Contact data (e.g. e-mail address, telephone number, postal address)
  • Contract data (e.g. subject matter of the contract, duration of the contract)
  • Payment data (e.g. bank details, invoices)
  • Content data (e.g. posts, photos, videos)
  • Usage data (e.g. access times, websites clicked on)
  • Communication data (e.g. information about the device used, IP address)

Purpose of processing: Processing of contractual services, communication and responding to contact requests, security measures.

Legal basis: Fulfillment of contract and pre-contractual inquiries, Art. 6 para. 1 lit. b GDPR, legal obligation, Art. 6 para. 1 lit. c GDPR, legitimate interest, Art. 6 para. 1 lit. f GDPR

Deletion: See the point: "When do we delete your data?". We would also like to draw your attention to the fact that we will delete the data collected during registration and the content data stored in the account as soon as you delete your account, subject to any statutory retention obligations to the contrary. We therefore ask you, if you want or need to access the content data stored in your account even after the deletion of your account, to back it up in another way before deleting the account.

Your comments or ratings

You have the option of commenting on our contributions, expressing your opinion or posting content in the designated areas of our website. As we may be held liable for the illegal content of your comment (insults, abusive criticism, incitement to hatred, prohibited depiction of violence, etc.), we store your IP address for a period of 7 days in order to be able to determine your identity if necessary.

Legal basis: Art. 6 para. 1 lit. f GDPR

Data concerned:

  • Inventory data (e.g. names, addresses)
  • Content data (e.g. posts, photos, videos)
  • Usage data (e.g. access times, websites clicked on)
  • Communication data (e.g. information about the device used, IP address)

Processing purpose: Fulfillment of contractual obligations, communication and processing of inquiries, obtaining feedback, security measures.

Processing of your data when you place an order in our online store

If you place orders via our online store, we process the information you provide during the ordering process in order to process your order. This includes, in particular, your name, address and electronic contact details, information for processing the payment process and details of your specific order. We will let you know which data we require in detail during the ordering process.

If it is necessary to fulfill the contract concluded between us, to protect your vital interests or due to legal regulations, we will transfer your data to third parties, such as the logistics company commissioned with the delivery, to payment service providers for the purpose of payment processing and to our tax advisor, taking into account your rights. If we use third-party providers to provide our services, the data protection notices of the respective third-party providers apply.

Advertising measures: We may also use the data you have provided to inform you by post or e-mail about similar interesting products and/or services after you have placed an order.

Information about the store system we use

We use the store system of a third-party provider mentioned below, which we use to process orders and incoming payments and to manage our inventory. If you place an order in our online store, we will pass on your name, address and electronic contact details, information for processing the payment process and the specific order to the provider of the store system in order to process the order and payment transactions.

Data concerned:

  • Inventory data (e.g. names, addresses)
  • Payment data (e.g. bank details, invoices)
  • Contact data (e.g. e-mail address, telephone number, postal address)
  • Contract data (e.g. subject matter of the contract, duration of the contract)
  • Usage data (e.g. access times, websites clicked on)
  • Communication data (e.g. information about the device used, IP address)

Affected persons: Customers, interested parties, business and contractual partners

Processing purpose: Processing of orders, communication and, if applicable, marketing and answering inquiries, data security, office and organizational procedures

Legal basis: Fulfillment of contract and pre-contractual inquiries, Art. 6 para. 1 lit. b GDPR, legal obligation, Art. 6 para. 1 lit. c GDPR, legitimate interest, Art. 6 para. 1 lit. f GDPR

WOO COMMERCE

Service provider: Automattic Inc, 60 29th Street #343, San Francisco, CA 94110, USA
Website: https://woocommerce.com/#
Privacy policy: https://automattic.com/privacy/

Online advertising

We use services to display internet advertising. The services we use collect certain user data via a cookie or pixel. This includes, in particular, the information from which website you came to our website (so-called referrer), which pages of our website you accessed, how long you visited our pages and what interactions you made there. In addition, data on the browser, computer system and type of device you are using is collected. In addition, demographic information, such as age or gender, can also be collected as pseudonymous values via such a service. If you have consented to the collection of your location data, this may also be processed, depending on the provider. In order to collect and store this data, the respective service places a cookie or a so-called counting pixel on the end device you are using, which also collects the IP address assigned to you. However, this is shortened using a so-called IP masking procedure so that the IP address can no longer be assigned to your visit to our website. In principle, no clear data such as names or e-mail addresses are stored when the respective service is used. This is only the case if you are a member of a social network that offers one of the services listed below and merges your profile with the aforementioned data.

The data is analyzed by the service we use in order to produce a report with statistical statements about the number of visitors generated by the advertising and the success of the advertising measure. Among other things, the reports show the total number of users who were redirected to our website via our advertisements. The reports also contain information on the users' end devices and browsers, the locations at which the users were located and the times at which the advertisement was clicked. However, the reports do not contain any information that could be used to personally identify you as a user of our website.

We would like to point out that, depending on the location of the service provider, the data collected via the service may be transferred and processed outside the European Union. In this case, there is a risk that the level of data protection prescribed by the GDPR will not be complied with and that the enforcement of your rights will be difficult or impossible.

Data concerned:

  • Usage data (e.g. access times, websites clicked on)
  • Communication data (e.g. information about the device used, IP address)

Affected persons: Users of our online services

Processing purpose: Reach measurement, campaign success monitoring, remarketing and interest-based and behavior-based marketing

Legal basis: If we have asked for your consent before using the respective service, this is the legal basis, Art. 6 para. 1 lit. a GDPR. In addition, we use the respective service on the basis of our legitimate interest in directing visitor flows to our website, analyzing these visitor flows in order to be able to continuously improve the functions, offers and user experience, Art. 6 para. 1 lit. f GDPR.

We use the following service providers for online advertising:

Google AdSense

Service provider: Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA
Registered office in Europe: Google Dublin, Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland
Website: https://www.google.com/intl/de_de/adsense/start/
Privacy policy: http://www.google.de/intl/de/policies/privacy

Google Ads

Service provider: Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA
Registered office in Europe: Google Dublin, Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland
Website: https://ads.google.com/home/
Privacy policy: http://www.google.de/intl/de/policies/privacy

Web analysis and statistics

We use web analysis services to record and statistically evaluate the flow of visitors to our website. Among other things, such services collect data about the website from which you came to our website (so-called referrers), which pages of our website you accessed, how long you visited our pages and what interactions you made there. In addition, data on the browser, computer system and device type you use is collected. In addition, demographic information, such as age or gender, can also be collected as pseudonymous values via such a service. If you have consented to the collection of your location data, this may also be processed, depending on the provider.

In order to collect and store this data, the web analysis service we use generally places a cookie on the end device you are using, which also collects the IP address assigned to you. However, this is shortened using a so-called IP masking procedure so that the IP address can no longer be assigned to your visit to our website. No other clear data such as names or e-mail addresses are stored. Neither we nor the service we use know the identity of visitors to our website.

We would like to point out that, depending on the country of domicile of the service provider named below, the data collected via the service may be transferred and processed outside the European Union. In this case, there is a risk that the level of data protection prescribed by the GDPR will not be complied with and that the enforcement of your rights will be difficult or impossible.

Data concerned:

  • Usage data (e.g. access times, websites clicked on)
  • Communication data (e.g. information about the device used, IP address).

Affected persons: Users of our online services

Processing purpose: Reach measurement, campaign success monitoring, remarketing and interest-based and behavior-based marketing

Legal basis: If we have asked for your consent before using the respective service, this is the legal basis, Art. 6 para. 1 lit. a GDPR. In addition, we use the respective service on the basis of our legitimate interest in analyzing the flow of visitors to our website in order to continuously improve the functions, offers and user experience, Art. 6 para. 1 lit. f GDPR.

We use the following web analysis services:

Google Analytics

Service provider: Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA
Registered office within the EU: Google Dublin, Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland
Website: https://marketingplatform.google.com/intl/de/about/analytics/
Privacy policy: https://policies.google.com/privacy?hl=de
Opt-out option: If you do not want your data to be used by Google Analytics, you can set a so-called opt-out plugin, which will prevent your data from being collected on our website in the future. You can obtain this plugin here: https://tools.google.com/dlpage/gaoptout?hl=de

Our online presence on social networks

We operate online presences within the social networks listed below. If you visit one of these sites, the data listed below will be collected and processed by the respective provider. As a rule, this data is collected for advertising and market research purposes and usage profiles are created. Data can be stored in the usage profiles regardless of the device you use. This is particularly the case if you are a member of the respective platform and are logged in to it. The usage profiles can be used by the providers to show you interest-based advertising. You have the right to object to the creation of user profiles. To exercise this right, you must contact the respective provider.

If you have an account with one of the providers listed below and are logged in there when you visit our website, the respective provider may collect data about your usage behavior on our website. To prevent your data from being linked in this way, you can log out of the provider's service before visiting our site.

You can find out for what purpose and to what extent data is collected by the provider in the respective data protection declarations of the providers provided below.

We would like to point out that, depending on the country of domicile of the provider named below, the data collected via its platform may be transferred and processed outside the European Union. In this case, there is a risk that the level of data protection prescribed by the GDPR will not be complied with and that the enforcement of your rights will be difficult or impossible.

Data concerned:

  • Inventory and contact data (e.g. name, address, telephone number, e-mail address)
  • Content data (e.g. posts, photos, videos)
  • Usage data (e.g. access times, websites clicked on)
  • Communication data (e.g. information about the device used, IP address).

Processing purpose: Communication and marketing, tracking and analysis of user behavior

Legal basis: Consent, Art. 6 para. 1 lit. a GDPR, legitimate interests Art. 6 para. 1 lit. f GDPR

Possibilities of objection: For the respective opt-out options, please refer to the information provided by the providers linked below.

We maintain online presences on the following social networks:

Facebook

Service provider: Facebook Inc, 1 Hacker Way, Menlo Park, CA 94025, USA
Registered office in the EU: Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland
Website: https://www.facebook.com/
Privacy policy: https://www.facebook.com/about/privacy/
Privacy policy for Facebook pages: https://www.facebook.com/legal/terms/information_about_page_insights_data

Instagram

Service provider: Instagram Inc, 1601 Willow Road, Menlo Park CA 94025, USA
Parent company: Facebook Inc, 1 Hacker Way, Menlo Park, CA 94025, USA
Registered office in the EU: Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland
Website: https://www.instagram.com/
Privacy policy: http://instagram.com/about/legal/privacy

LinkedIn

Service provider: LinkedIn Corporation, 1000 W Maude, Sunnyvale, CA 94085, USA
Registered office in Germany: LinkedIn, Hofstatt 4th Floor, Sendlinger Str. 12, 80331 Munich, Germany
Website: https://www.linkedin.com/?trk=nav_logo
Privacy policy: https://www.linkedin.com/legal/privacy-policy?trk=uno-reg-guest-home-privacy-policy

Twitter

Service provider: Twitter Inc, 1355 Market Street, Suite 900, San Francisco, CA 94103, USA
Website: https://twitter.com/?lang=de
Privacy policy: https://twitter.com/de/privacy

WhatsApp

Service provider: WhatsApp Inc. 1601 Willow Road Menlo Park, California 94025, USA
Registered office in the EU: Whatsapp Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland
Parent company: Facebook Inc, 1 Hacker Way, Menlo Park, CA 94025, USA
Website: https://www.whatsapp.com/
Privacy policy: https://www.whatsapp.com/legal/?eea=1#privacy-policy

Messenger services

We communicate via messenger services. Messenger services are chat programs that can be used to send text messages as well as image or video files between users in real time via the Internet. Messenger services can also be used to send emoticons, electronic greeting cards and contacts. In order for messages to be transmitted, the participants must be connected to a computer program (called a client) via a network such as the Internet, either directly or via a server. As a rule, messages can also be sent when the other party is not online - the message is then temporarily stored by the service server and delivered to the recipient later when they are available again. Finally, these services can also be used for screen transmission and online games.

If the service uses end-to-end encryption for the content sent (texts, attachments), only the selected communication partners, but not third parties or the service provider itself, can view the message. In this respect, we recommend regularly installing updates for the service to ensure that the content is encrypted. However, the service provider has the option of accessing the metadata of the communication. This includes the time and (depending on the settings) location of the communication as well as the device you are using.

We would like to point out that, depending on the country of domicile of the provider named below, the data collected via its platform may be transferred and processed outside the European Union. In this case, there is a risk that the level of data protection prescribed by the GDPR will not be complied with and that the enforcement of your rights will be difficult or impossible.

Data concerned:

  • Inventory and contact data (e.g. name, telephone number, e-mail address)
  • Content data (e.g. posts, photos, videos)
  • Usage data (e.g. access times, websites clicked on)
  • Communication data (e.g. information about the device used, IP address).

Processing purpose: Communication and marketing

Legal basis: If we have asked you for your consent before using the respective service, this is the legal basis, Art. 6 para. 1 lit. a GDPR. In this respect, we clarify that we do not transmit your contact data to the service provider for the first time without your consent. If we communicate with you in the context of a contract initiation or in the context of an existing contractual relationship via one of the following services, the legal basis is the fulfillment or preparation of the contract, Art. 6 para. 1 lit. b GDPR. In addition, we rely on our legitimate interests in fast and efficient communication and meeting the needs of our communication partners in the communication of the following services, Art. 6 para. 1 lit. f GDPR.

Options to object: You can revoke the consent you have given us to use the following service at any time. You can also object to communication via the messenger service at any time.

We use the following messenger services:

Facebook Messenger

Service provider: Facebook Inc, 1 Hacker Way, Menlo Park, CA 94025, USA
Registered office in the EU: Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland
Website: https://www.facebook.com
Privacy policy: https://www.facebook.com/about/privacy

WhatsApp

Service provider: WhatsApp Inc. 1601 Willow Road Menlo Park, California 94025, USA
Registered office in the EU: Whatsapp Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland
Parent company: Facebook Inc, 1 Hacker Way, Menlo Park, CA 94025, USA
Website: https://www.whatsapp.com/
Privacy policy: https://www.whatsapp.com/legal/?eea=1#privacy-policy

Chat services

We communicate via online chats and/or chatbots (hereinafter referred to as chat services). An online chat is the exchange of text messages via the internet in real time. Chat bots are computer programs that are generally used on websites to automatically answer user questions or send notifications to users.

If you use our chat services, we collect your access data. This includes, in particular, the IP address of the requesting device, the date and time of the request and your identification number. We also store the content of the communication conducted via the chat services. Finally, we log your registration and your declaration of consent. We use this data to be able to communicate with you via our chat services, to address you personally, to answer your queries and to transmit any requested content.

The service provider(s) named below has/have the option of accessing the metadata of the communication. This includes the time and (depending on the settings) location of the communication as well as the device you used and information about who communicated with whom. The service provider usually accesses the metadata to optimize the service or for security reasons. However, the service provider may also access the data in order to use it for marketing purposes. You can find out more about this in the service provider's privacy policy, which we have linked below.

We would like to point out that, depending on the country of domicile of the provider named below, the data collected via its platform may be transferred and processed outside the European Union. In this case, there is a risk that the level of data protection prescribed by the GDPR will not be complied with and that the enforcement of your rights will be difficult or impossible.

Data concerned:

  • Inventory and contact data (e.g. name, telephone number, e-mail address)
  • Content data (e.g. tweet entries)
  • Usage data (e.g. access times, interest in content)
  • Communication data (e.g. information about the device used, IP address).

Processing purpose: Communication and marketing

Legal basis: If we have asked you for your consent before using the respective chat service, this is the legal basis, Art. 6 para. 1 lit. a GDPR. In this respect, we clarify that we do not transmit your contact data to the service provider for the first time without your consent. If we communicate with you in the context of a contract initiation or in the context of an existing contractual relationship via one of the following services, the legal basis is the fulfillment or preparation of the contract, Art. 6 para. 1 lit. b GDPR. In addition, we rely on our legitimate interests in fast and efficient communication and meeting the needs of our communication partners in the communication of the following services, Art. 6 para. 1 lit. f GDPR.

Options to object: You can revoke the consent you have given us to use the following service at any time. You can also object to the processing of your data via the chat service we use at any time.

We use the following chatbots and chat functions:

LiveChat

Service provider: LiveChat, Inc, 101 Arch Street, 8th Floor, Boston MA 02110, USA
Registered office in the EU: LiveChat Software S.A., ul. Zwycięska 47, 53-033 Wroclaw, Poland
Website: https://www.livechat.com/de/
Privacy policy: https://www.livechat.com/legal/privacy-policy/

Content services

We use certain services to be able to display certain content or graphics (videos, images, music, fonts, maps) via our website. The services we use process the IP address assigned to you at the time of your visit to our website, as this is the only way to display the respective content in the browser you are using. In addition, the providers of these services may place further cookies on your end device, which are used to collect information about your usage behavior, your interests, the device and browser you are using and the time and duration of your session. The providers regularly use this data for analysis, statistical and marketing purposes. This information may also be combined with information from other sources. This applies in particular if you yourself have an account with the service provider and are logged in there at the time of the session.

We would like to point out that, depending on the country of domicile of the service provider named below, the data named in more detail below may be transferred to and processed on servers outside the European Union. In this case, there is a risk that the level of data protection prescribed by the GDPR will not be complied with and that the enforcement of your rights will be difficult or impossible.

Data concerned:

  • Usage data (e.g. access times, websites clicked on)
  • Communication data (e.g. information about the device used, IP address)

Data subjects: Users of our website

Purpose of processing: Displaying our website, offering content, ensuring the operation of our website

Legal basis: Consent via cookie consent banner, Art. 6 para. 1 lit. a GDPR, legitimate interests, Art. 6 para. 1 lit. f GDPR

We use the following content services:

Google Maps

We use Google Maps on our website. Google collects and processes the IP address of the visitor. If you visit a website on which Google Maps is integrated, your IP address and your location data (the latter usually not without your consent) will be transmitted to Google, regardless of whether Google Maps is actually used or whether you are logged into your Google account. Your IP address will be assigned to your Google account if you are logged in there when you visit our website.

Service provider: Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA
Registered office in the EU: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland
Website: https://www.google.de/maps
Privacy policy: https://policies.google.com/privacy
Opt-out option: https://tools.google.com/dlpage/gaoptout?hl=de

Security measures

We also take state-of-the-art technical and organizational security measures to comply with the provisions of data protection laws and to protect your data against accidental or intentional manipulation, partial or complete loss, destruction or unauthorized access by third parties.

Up-to-dateness and amendment of this privacy policy

This privacy policy is currently valid and is dated April 2021. Due to changes in legal or regulatory requirements, it may be necessary to adapt this privacy policy.